Whether you need wholesale voice capacity, SMS routing, eSIM provisioning or a full platform evaluation, our team responds within one business day. NOC issues are handled around the clock.
Fill in the form and a member of our team will respond within one business day. For urgent NOC issues email noc.voice@tdnt.cy or noc.sms@tdnt.cy directly.
Our team will respond within one business day. NOC issues: noc.voice@tdnt.cy or noc.sms@tdnt.cy.
Headquarters in Larnaca for commercial and engineering. Our 24/7 Operational HQ in Baabda for live carrier operations and escalation.
Republic of Cyprus · EU
Republic of Lebanon · MENA
190 country codes · 5 regions
The questions most prospects ask us in the first call, answered here so we can spend the call on your specific routing and compliance requirements.
There is no minimum volume commitment for evaluation periods. We set up pilot routing within 48 hours. Commercial agreements are structured per-module, with volume tiers from small enterprise to wholesale carrier. Talk to sales for a tailored quote.
SIP trunk and SMS route activation typically completes within 24–48 hours after agreement. eSIM provisioning is API-driven and can be live in under an hour once credentials are issued. IoT SIM fleet onboarding scales from a single device to a fleet of millions with no manual steps.
Yes. For enterprise and government customers we offer dedicated SIP edges, private IPsec tunnel interconnects and zero-co-tenancy switching fabric. All plans default to logically isolated routing; dedicated physical infrastructure is available on request.
We are GSMA SGP.22 compliant for eSIM provisioning, GDPR-aligned for data retention and CDR handling, and operate with TLS 1.3 / SRTP / IPsec across all transport layers by default. CDRs are cryptographically sealed. Compliance documentation is available under NDA for enterprise procurement.
We have 240+ direct MNO interconnects and active peering at DE-CIX, AMS-IX, LINX, SGIX, HKIX and UAE-IX. For carriers not already in our routing table, we can establish a new interconnect in 2–4 weeks subject to LOA and technical verification.
Our Operational HQ in Baabda is staffed 24/7 with carrier engineers, not a tier-1 helpdesk. Median ticket acknowledgment is under 4 minutes. P1 issues (platform-wide impact) have a 15-minute escalation ceiling with direct access to the engineering team and upstream carrier operations contacts.