AI that answers on the network.
Our software team builds AI voice and chat agents, automation and custom products on top of TDNT's own network. The same team built eROAM and ePOC, so what we deliver for you runs on the infrastructure we operate every day.
- Voice agents
- Chat agents
- Conversational IVR
- Automation
- APIs · Webhooks
- CRM · ERP
Built by the people who run the network.
AI that talks to customers needs a phone line, a messaging route and an integration with the systems behind them. We build all three in one place: the agent, the channel it speaks on and the connection to your data.
Voice and chat agents answer, understand what the customer needs and act on it, then hand over to a person with the full context when they should. Conversational IVR replaces the keypad menu with a sentence.
Beyond agents, we design and ship custom apps, dashboards and integrations: APIs and webhooks into your CRM or ERP, automation for repetitive work, and analytics on the traffic you already run through us.
- DiscoverWe map the conversations, systems and data the solution has to work with.Workshop
- DesignFlows, intents and integrations are agreed before any code is written.Spec
- BuildAgents, apps and connectors are built and tested on live channels.Sprints
- LaunchIt goes live on TDNT voice, SMS and messaging routes.Carrier-grade
- ImproveWe watch what customers ask and tune the model and the flows.Ongoing
From one agent to a whole product.
AI voice agents
Answer calls, understand requests and take action, with a clean handover to a person.
Chat agents
Support and sales on WhatsApp, web chat and SMS, in the customer's language.
Conversational IVR
Callers say what they need instead of pressing through a keypad menu.
Automation
Repetitive work handled by workflows and models, with people only where judgement is needed.
Custom apps
Web and mobile products, portals and dashboards, designed and shipped end to end.
Integrations
APIs and webhooks into your CRM, ERP, billing and ticketing systems.
Where teams start.
Customer support
An agent that answers the common questions first.
Sales and bookings
Qualify leads, book appointments, send confirmations.
Operators and carriers
Routing and monitoring tools.
New products
Your own app, built on TDNT.
